Privacy Policy

1. Introduction

OKcharge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our power bank rental services.

2. Information We Collect

Personal Information

• Name and contact information
• Phone number
• Email address
• Payment information (processed securely via Paystack)

Usage Information

• Rental history and duration
• Location data (rental and return locations)
• Device information and browser type

3. How We Use Your Information

• To process your power bank rentals and payments
• To send you rental confirmations and reminders
• To provide customer support
• To improve our services and user experience
• To send promotional communications (with your consent)
• To comply with legal obligations

4. Payment Security

All payment transactions are processed through Paystack, a PCI-DSS Level 1 certified payment processor. We do not store your credit card or bank account information on our servers.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Paystack) to complete transactions
• Service providers who assist in our operations
• Law enforcement when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@okcharge.ng